Terms of Service

1. Acceptance of Terms

By accessing or using the services offered by AIBX (the “Services”), you agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Services

AIBX provides advisory, implementation, and enablement related to AI, automation, and workflow solutions. The scope, deliverables, and fees for any engagement may be set out in a separate statement of work, proposal, or order (each, an “Order”). If there is a conflict between an Order and these Terms, the Order controls for that engagement.

3. Accounts & Communications

• You must provide accurate contact and billing information and keep it up to date.
• You are responsible for activity under your account and for maintaining confidentiality of credentials.
• We may contact you regarding service updates, notices, and support. Marketing preferences can be managed as described in our Privacy Policy.

4. Fees & Payments

• Fees and payment terms are specified in the applicable Order or booking page.
• Unless stated otherwise, fees are exclusive of taxes, which you are responsible for.
• Late amounts may accrue interest at the lesser of 1.5% per month or the maximum permitted by law.

5. Acceptable Use

You agree not to, and not to permit others to:

• Use the Services for unlawful, harmful, or infringing purposes;
• Reverse engineer or attempt to extract source code from non-open components;
• Interfere with or disrupt the integrity or performance of the Services;
• Upload or transmit malware or other malicious code;
• Misrepresent your affiliation or impersonate another person or entity.

6. AI/Automation Specific Disclosures

• AI outputs may be probabilistic and can contain errors. You are responsible for independently evaluating outputs and decisions made using them.
• Where third-party AI models, APIs, vector databases, or cloud platforms are used, your use is subject to those providers’ terms in addition to these Terms.
• Upon request, we can configure options that opt out of provider model training on your data where available.

7. Confidentiality & Intellectual Property

• Each party may receive confidential information from the other. The receiving party will use such information only for the engagement and protect it with reasonable care.
• Unless an Order states otherwise, you own your data and specific deliverables created for you, while AIBX retains ownership of its pre-existing materials, know-how, methodologies, templates, and tools. AIBX grants you a non-exclusive license to use such underlying materials as incorporated into your deliverables for internal business purposes.

8. Third-Party Services

The Services may interoperate with third-party products. We do not control and are not responsible for third-party services; their terms and privacy policies apply to your use of them.

9. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL RESULTS, OUTPUTS, AND DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Advisory content is for informational purposes only and does not constitute legal, financial, or compliance advice. You should consult appropriate professionals for such advice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR YOUR PAYMENT OBLIGATIONS OR A PARTY’S BREACH OF CONFIDENTIALITY OR IP RIGHTS, EACH PARTY’S AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO AIBX FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT.

11. Indemnification

You agree to defend, indemnify, and hold harmless AIBX and its affiliates, officers, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Services or violation of these Terms.

12. Term & Termination

• These Terms apply while you access or use the Services.
• Either party may terminate an Order for material breach if the breach is not cured within 30 days after written notice. Upon termination, you will pay for Services rendered and reasonable wind-down costs.
• Sections that by their nature should survive (e.g., fees due, confidentiality, IP, disclaimers, limitations of liability, indemnification, and governing law) will survive termination.

13. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Los Angeles County, California.

Before filing suit, the parties will attempt in good faith to resolve disputes through discussions between executive-level contacts.

14. Changes to Terms

We may update these Terms from time to time. The “Last updated” date reflects the most recent changes. Material changes will be communicated as appropriate. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

15. Miscellaneous

• Entire Agreement: These Terms and any Orders are the entire agreement between the parties regarding the Services.
• Assignment: You may not assign these Terms without AIBX’s prior written consent. AIBX may assign in connection with a merger, acquisition, or sale of assets.
• Severability: If any provision is unenforceable, the remainder will remain in effect.
• Waiver: Failure to enforce a provision is not a waiver of the right to do so later.

16. Contact

Questions about these Terms? Email contact@aibx.ai or write to: AIBX, Legal.